Privacy Policy

Introduction

Emoji Say is a product purchasing platform provided by Sylwair Tech, LLC (hereinafter referred to as "we"). When you use our services, we may collect and use your relevant information. Through this Privacy Policy, we aim to explain how we collect, use, store, and share this information when you use our services, as well as the ways we provide for you to access, update, control, and protect this information. This Privacy Policy is closely related to the Emoji Say service you use. We hope you will read it carefully and, when necessary, make choices you deem appropriate according to the guidance of this Privacy Policy. We have tried to express the relevant technical terms in this Privacy Policy in a concise manner and provide links for further explanation to facilitate your understanding.

Your use or continued use of our services means that you agree to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions regarding this Privacy Policy or related matters, please contact us at [email protected].

1. Information We Collect

When we or our third-party partners provide services, we may collect, store, and use the following information related to you. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or achieve the intended effects of the relevant services.

• Personal Information, which you provide to us when registering an account or using our services, such as phone numbers, email addresses, etc.

2. Information Storage

• We will store your information securely, including local storage (such as data caching using the APP), databases, and server logs.
• Generally, we will only store your personal information for the time necessary to fulfill the service purposes or as required by laws and regulations.

• We will store user personal information collected within the borders of China within the territory of China in accordance with laws and regulations.
• Currently, we do not transfer or store your personal information across borders. If cross-border transfer or storage is required in the future, we will inform you of the purpose of the information leaving the country, the recipient, security measures, and security risks, and obtain your consent.

• In the event that our product or service ceases operation, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period, unless otherwise stipulated by laws and regulations.

3. Information Security

We use various security technologies and procedures to prevent loss, improper use, unauthorized access, or disclosure of information. For example, in some services, we will utilize encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various malicious means that may exist, in the internet industry, even if maximum efforts are made to enhance security measures, it is not always possible to guarantee 100% security of information. You need to understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control.

4. How We Use Information

We may use the information collected in the process of providing services to you for the following purposes:

• Providing services to you;
• For identity verification, customer service, security precautions, fraud monitoring, archiving and backup purposes when we provide services, ensuring the security of the products and services we provide to you;
• Help us design new services and improve our existing services;
• To better understand how you access and use our services, so as to respond to your personalized needs, such as language settings, location settings, personalized help services and instructions, or other responses to you and other users;
• To provide you with more relevant ads to replace generally placed ads;
• Evaluate and improve the effectiveness of advertising and other promotional and promotional activities in our services;
• Software certification or management software upgrades;
• Allow you to participate in surveys about our products and services.

5. Information Sharing

Currently, we do not actively share or transfer your personal information to third parties. If there are other circumstances of sharing or transferring your personal information, or you need us to share or transfer your personal information to a third party, we will directly or confirm that the third party has obtained your explicit consent for the above actions.

For the purposes of serving advertisements and evaluating and optimizing the effectiveness of advertising, we need to share some of your data with advertisers and their agents and other third-party partners. We require them to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing according to data protection agreements, commitments, and relevant data processing policies, avoiding identification of personal identity, and ensuring privacy security.

We will not share information that can be used to identify your personal identity (such as your name or email address) with partners unless you explicitly authorize it.

We will not publicly disclose the collected personal information. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information disclosed, and the sensitive information that may be involved, and obtain your explicit consent.

With the continuous development of our business, we may undergo mergers, acquisitions, asset transfers, and other transactions. We will inform you of the relevant circumstances and continue to protect or require new controllers to continue to protect your personal information in accordance with laws and regulations and standards no less than those required by this Privacy Policy.

In addition, according to relevant laws, regulations, and national standards, we may share, transfer, and publicly disclose personal information without your prior authorization and consent in the following situations:

• Directly related to national security and national defense security;
• Directly related to public safety, public health, and major public interests;
• Directly related to criminal investigation, prosecution, trial, and judgment execution;
• For the purpose of protecting the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the person;
• Personal information that is disclosed to the public by the personal information subject themselves;
• Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure, and other channels.

6. Your Rights

During your use of our services, we may provide you with appropriate operational settings depending on the specific situation of the product, so that you can query, delete, correct, or withdraw your relevant personal information. You can refer to the specific guidelines for operation. In addition, we have set up complaint and reporting channels, and your opinions will be dealt with in a timely manner. If you are unable to exercise your rights as a personal information subject through the above means and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will respond according to the provisions of laws and regulations.

When you decide to stop using our products or services, you can apply to cancel your account. After canceling the account, we will delete or anonymize your personal information, unless otherwise stipulated by laws and regulations.

7. Changes

We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy when updating the version and explain the effective date to you. Please read carefully the changed Privacy Policy content.If you continue to use our services, it means you agree to our processing of your personal information in accordance with the updated Privacy Policy.

8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy, and we suggest that minors seek the consent and guidance of their parents or guardians before submitting personal information.